Contact ShootModel support
To contact ShootModel, email support@shootmodel.com. A person on our team reads every message and usually replies within one business day. If you have an account, open help inside the app and your booking details come with your message.
Email support
Help inside your account
Already signed up? Open help from any page in your account. We see your workspace or profile and the booking you ask about, so we can answer faster.
What to include
- 01The email you use on ShootModel
- 02The booking link or talent profile link, if your question is about one
- 03The shoot date and what happened
- 04A screenshot if something on the page looks wrong
Never send card numbers, passwords or ID documents by email.
Common topics
- 01A booking, a cancellation or a replacement
- 02Payouts for talent
- 03Plans, invoices and seats
- 04ID and age verification
- 05Releases and usage licenses
- 06A safety concern about a profile or a message
Quick answers
- 01Plans and limits are on the pricing page.
- 02Step by step booking is on the how it works page.
- 03Verification and data care are on the security page.